List Priorities Endpoint Returning Not Found

#1

Whenever I make a request to the /api/priorities endpoint, I receive a 404. According to this documentation page, that endpoint should exist. When I attempt to connect to other endpoints, such as /api/services, I get the expected response.

Steps to reproduce:

  1. Visit the endpoing documentation for /api/priorities
  2. Press the “Try” button
#2

Hi @WalterMays! It sounds like you may not have enabled priorities on your account yet. Here are our KB docs on how to do this:

Once they are enabled, you should be able to get the priority IDs from that endpoint.

1 Like
#3

Yes, it looks like we might not have enabled priorities. Thank you for all your help!